Privacy Policy

Information We Collect

We collect personal information such as your name, email address, and payment details when you place an order or sign up for our newsletter. This information includes:

• Personal Information: Name, email address, phone number, shipping address
• Payment Information: Credit card details, billing address (processed securely through our payment providers)
• Account Information: Username, password, order history, preferences
• Technical Information: IP address, browser type, device information, cookies
• Usage Information: Pages visited, time spent on site, click patterns

How We Use Your Information

We use your information to process your orders, communicate with you, and improve our services. Specifically, we use your information for:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support and responding to inquiries
• Sending promotional emails and newsletters (with your consent)
• Improving our website functionality and user experience
• Preventing fraud and ensuring website security
• Complying with legal obligations

Cookies and Tracking

We use cookies to personalize content, analyze our traffic, and improve your browsing experience. Cookies help us:

• Remember your preferences and login information
• Keep items in your shopping cart between sessions
• Analyze website traffic and user behavior
• Provide personalized product recommendations
• Improve website performance and functionality

You can control cookies through your browser settings, but disabling them may affect your experience on our website.

Data Security

We take precautions to protect your information both online and offline. Our security measures include:

• SSL encryption for all data transmission
• Secure payment processing through trusted providers
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure storage of physical and digital records

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With shipping companies to fulfill your orders
• With payment processors to handle transactions
• With service providers who assist in website operations
• When required by law or to protect our rights
• In case of business merger or acquisition (with prior notice)

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until you delete your account
• Order information: 7 years for tax and legal purposes
• Marketing preferences: Until you unsubscribe
• Website cookies: As specified in cookie settings

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending email notification for material changes
• Displaying a notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.